Overview
If you are like most sales professionals, you are always looking for ways to overcome customer objections and close the sale. This course will help you to work through objectives effectively. We will help you plan and prepare for objections so that you can address customer concerns, reduce the number of objections you encounter, and improve your averages at closing sales.
Learning Outcomes
After completing this course, you should be able to:
- Identify the steps you can take to build your credibility.
- Identify the objections that you encounter most frequently.
- Develop appropriate responses when prospective buyers throw you a curve.
- Learn ways to disarm objections with proven rebuttals that get the sale back on track.
- Learn how to recognize when a prospect is ready to buy.
- Identify how working with your sales team can help you succeed.
Course Outline
- 4.1: Active Listening
- 4.2: Powerful Questions
- 7.1: What are Objections?
- 7.2: Attitude Check!
- 7.3: Pre-Assignment Review
- 8.1: Universal Strategies
- 8.2: Specific Strategies
- 12.1: Closing Techniques
- 12.2: Top Fifteen Activities That Make You Successful at Closing the Sale
- 12.3: Sell it to Me
