Overview
Meetings come in all shapes and sizes, from the convention to a quick huddle in an office hallway. This course will be concerned with small working meetings; with groups that have a job to do requiring the energy, commitment, and talents of those who participate.
Members of such a group want to get some kind of result out of their time together: solving problems, brainstorming, or simply sharing information. At its best, such a group knows what it is about, and knows and utilizes the strengths of individual members.
Learning Outcomes
After you complete this course, you will be able to:
- Understand the value of meetings as a management tool
- Recognize the critical planning step that makes meeting time more effective
- Identify process tools that can help create an open and safe forum for discussion
- Develop and practice techniques for handling counterproductive behaviors
Course Outline
- 4.1: Keys to Productivity
- 4.2: Case Study
- 6.1: Setting an Agenda
- 6.2: In Order
- 8.1: Functions of a Leader
- 8.2: Making Connections
- 8.3: Your Role as Group Leader
- 9.1: Rules of Work
- 9.2: Meeting Styles
- 9.3: Facilitation Skills
- 10.1: Dealing with Difficult People
- 10.2: Mix and Match
