Overview
When things are extremely busy at work and you have your hands full with many tasks and dealing with difficult people, having skills you can draw on are essential for peace of mind and growth. This course will help you understand the causes and costs of workplace pressure, the benefits of creating balance, and how to identify pressure points. You will also learn how to apply emotional intelligence, increase optimism and resilience, and develop strategies for getting ahead.
Learning Outcomes
After you complete this course, you will be able to:
- Apply a direct understanding of pressure points and their costs and payoffs
- Speak in terms related to emotional intelligence, optimism, and resilience
- Create a personalized toolkit for managing stressors and anger
- Work on priorities and achieve defined goals
Course Outline
- 2.1: Causes and Costs of Workplace Pressure
- 2.2: Benefits of Creating Balance
- 2.3: Pre-Assignment Review
- 3.1: Identifying Your Pressure Points
- 3.2: Creating an Action Plan
- 3.3: Facing Problems Head On
- 3.4: Seeking Help
- 4.1: The Seven Human Emotions
- 4.2: The Emotional Map
- 4.3: Validating Emotions in Others
- 4.4: What is Optimism?
- 4.5: Resilience
- 5.1: Managing Anger
- 5.2: Expressing Yourself
- 6.1: Working on Priorities
- 6.2: Doing It!
