Overview
Interviewing sounds easy enough: you arrange for a conversation between you and potential candidates, and then select the best person for a particular position. But what if you could refine the process in such a way that you were confident that you are selecting the right person? How do you separate the good from the great, when they have similar work experience and strengths to offer? This course will give you the skills and tools to hire successful candidates.
Learning Outcomes
After you complete this course, you will be able to:
- Recognize the costs incurred by an organization when a wrong hiring decision is made.
- Develop a fair and consistent interviewing process for selecting employees.
- Prepare better job advertisements and use a variety of markets.
- Be able to develop a job analysis and position profile.
- Use traditional, behavioral, achievement oriented, holistic, and situational (critical incident) interview questions.
- Enhance communication skills that are essential for a skilled recruiter.
- Effectively interview difficult applicants.
- Check references more effectively.
- Understand the basic employment and human rights laws that can affect the hiring process.
Course Outline
- 9.1: Five Key Points
- 9.2: Ten Tests for Advertising
- 10.1: The Screening Process
- 10.2: Developing a Guide
- 15.1: Open and Closed Questions
- 15.2: Probing Techniques
- 17.1: Behavioral Interviewing
- 17.2: Sample Questions
- 18.1: Achievement-Oriented and Holistic Questions
- 18.2: Making Connections
- 20.1: Listen Well
- 20.2: Committing to Change
